Current shipping rates:
Retail Orders only:
UK (all areas) £4.50
EU £15.00 (under 2kg sent Royal Mail)
Wholesale/Bulk Orders Only:
Mainland England & Wales £10.00 (FREE shipping over £200.)
Northern Ireland £21
*Orders over 50kg to NI and the Highlands of Scotland may incur added shipping charges which must be paid before order is shipped*
USA/Canada Express: Will be invoiced at actual cost.
EU: £25.00 (up to 20kg)
**Please note that will will NOT replace/refund/credit damaged/stolen items in shipments to the USA/Canada.**
Everywhere Else: You will be invoiced once the weight and cost have been determined to ship your order. This must be paid before your order ships.
If your order is heavier than the postage you have prepaid then you may be invoiced for the remaining amount. This must be paid before your order leaves us....no exceptions.
TAT: (turn around time)
Your best bet is to ALWAYS check on the top of the page and see what you current lead time is. This can vary depending on the time of year or even from day to day.
Not every batch you get will look exactly the same.Colours can vary, as can designs. We leave creativity up to each individual making the batch. The recipe never varies, so it will always smell the same and be the same product' but the colour may vary. Again, this is because these are all handmade, not machine made.
We do NOT replace items with broken or cracked decorations because that is not a fault within the structure of the bomb itself, it's just a decoration. If you order and agree to our T & C's at checkout then you agree with this. We do NOT consider small surface cracks or edge crumbles as breakages, they can happen in more intricate non-round moulds. Breakages are cracks or chunks that go through the entire bomb. We will not replace or refund small surface flaws.
We ship using double wall boxes, packing paper, bubble wrap and potato starch peanuts. When possible we try to recycle our packing materials that we use.